Delivery Service Operation Rules

DELIVERY COST

  • Cost of delivery across Kishinev - 45 Lei
  • Cost of express delivery across Kishinev - 70 Lei

ADDRESSES AND TIME OF DELIVERY

  • Products are delivered within the boundaries of Kishinev. 
  • Delivery waiting time - 1,5 hours.
  • Express delivery is performed within 40 minutes.
  • Our operator will process your order from 09:00 to 21:00 on weekdays, weekends and public holidays (except January 1). 

PAYMENT MODES

Payment for order is made within the volume of actually delivered goods only as follows:

  • In cash on delivery.
  • By bank card (VISA, Master Card) on delivery.

CHANGING OF ORDER VALUE

Actual value of order can differ from preliminary one in following cases:

  • replacement or absence of some goods;
  • orders containing catchweight goods.Typical prices of goods sold by weight that can be lower or higher than actual ones are indicated on site.

During acceptance of goods, completeness of order shall be checked by sales receipt.

ACCEPTANCE OF ORDER

Order is accompanied by cash register receipt and slip (in the case of payment by plastic card). Should any additional documents are required, they must be requested from operator.

If it is not possible to accept an order at the fixed time, You can cancel an order or select another time of delivery. To do that, it is necessary to contact operator within 1 hour prior to delivery stating any one of two parameters – order number or delivery address.